E-RRM™ for Health Systems

More than 4 in 10 say the reputation of the hospital closest to them is "fair" or worse

Enterprise-Reputation Risk Management™ (E-RRM™) for Health Systems augments health systems’ current ERM efforts

Health systems are increasingly adopting enterprise risk management (ERM) as an approach to managing business risk and ensuring sustainability. In fact, ERM is among the seven core competencies described by the American Hospital Association (AHA) Committee for Performance Improvement.

Although reputation is considered to be a core risk and is embedded within the ERM framework, reputation risk assessment is an insufficiently developed and under-leveraged facet of ERM today. Additionally, current approaches to addressing reputational